Payment Policy

Policy detail - Straightforward application: USD is the sole transaction currency used by gocontigo, while tax treatment depends on applicable legal requirements.

About Credit/Debit Card

What this means - Careful requirement: We accept supported Visa, Mastercard, Maestro, American Express, JCB, Diners Club, and Discover credit or debit cards when offered at checkout.

Authorization and transaction security

Important context - Customer-ready rule: A submitted card is authorized through Shopify and its providers; an issuer hold can remain visible until the transaction is completed or released.

Declined transactions and credits

Practical detail - Support-oriented method: When payment is not authorized, review the billing entry and consult the issuer. A later approved refund goes to the original method within 5-10 business days.

Merchant identity and contact details

What to expect - Current detail: gocontigo provides customer support using the verified business information that follows.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigofow.shop

Phone: 512-468-8060

Physical and return address: 3518 Brentwood Dr, Beaumont, Texas, 77706, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).