Terms of Service

Store responsibility - Transparent service: The following Terms of Service apply to customers who access or transact with gocontigo in the United States.

Acceptable website use

Customer standard - Responsive reference: Prohibited conduct includes unlawful use, security circumvention, unauthorized access, harmful interference, and misuse of protected store content.

USD pricing, shipping, and taxes

Service approach - Clear framework: USD is the store's settlement currency. Applicable taxes can be added, but standard delivery to a US address carries no shipping fee.

Liability and mandatory rights

Service commitment - Customer-first coverage: Nothing here restricts a statutory protection that cannot be contracted away; other liability is limited to the lawful extent.

Order review and acceptance

Customer-facing rule - Customer-ready summary: Checkout submission does not guarantee acceptance: stock, authorization, security review, and evident pricing or description errors can affect fulfillment.

Cancellation and return remedies

Store responsibility - Service-led choice: Pre-dispatch cancellation requests are considered, whereas post-dispatch remedies follow the Refund Policy.

Product information and safe use

Operational detail - Plain-language clarification: Product pages aim to describe reusable bottles, mugs, tumblers, lids, and related accessories accurately. Device displays vary, so the instructions supplied for each item control care and safe use.

Store contact information

Practical application - Responsive practice: For policy or order assistance, customers may contact gocontigo through the following channels.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigofow.shop

Phone: 512-468-8060

Physical and return address: 3518 Brentwood Dr, Beaumont, Texas, 77706, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).