Shipping Policy

Process clarification - Outcome-based clarification: Delivery from gocontigo is limited to US addresses. All qualifying US purchases receive standard shipping at no charge.

Taxes

Service commitment - Applicable clarification: Tax charges, when legally required, are determined during checkout.

Processing and transportation estimates

Important context - Concise process: A typical order leaves processing after 1-2 business days and reaches its US destination after another 4-6 business days of transit.

Address corrections and cancellation

Store responsibility - Store-specific clarification: Review the US delivery address before checkout and contact us promptly about a correction. An unshipped order may be canceled; a shipped order follows the Refund Policy.

Shipment tracking

Customer information - Detailed procedure: Customers receive tracking information once the shipment enters the carrier network, although activation may not be immediate.

How to reach the merchant

Process overview - Clear provision: The merchant information for gocontigo is provided below for direct customer use.

Business name: gocontigo

Trade name: gocontigo

Email: support@gocontigofow.shop

Phone: 512-468-8060

Physical and return address: 3518 Brentwood Dr, Beaumont, Texas, 77706, United States

Customer service hours: Monday to Friday, 9:00 AM-5:00 PM (America/Los_Angeles).